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“One
message rang out keep it simple, include everything the customers realy needed,
clearly state any exclusions and get the price model right for hard
pressed small businesses.”
The
result was Definition from 1-Zero-1 the ultimate
small
business support package designed specifically
for
businesses with 5 to 50 network users
A
Definiton support agreement gives your company the foundation blocks of
good IT support without the need to employ your own IT department.
Without the need
for traditional:
- Long term contract commitment.(
rollling 3 month agreement with 1 months notice from either party)
- Pre agreement surveys and expensive
demmanded upgrades prior to approval (All windows based networks
are pre approved)
With:
- a simple clear pricing structure from
just £2.99 per network user per week + vat
- Guaranteed response times
- Onsite support , Remote support and
support for your offsite and home workers.
- And just 3 simple and clearly
defined labour exclusions:
Office
relocations
New
network cabling instalations
Installing
and Configuring additional servers
·
no restrictions on who provides the
hardware and or software licences giving you total budget control
Call us today for an informal chat about your
IT support and how we can help.
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